Ehome Properties · Tenant Hub · 租客中心
Test environment — no real guarantees, money or documents · 测试环境——无真实担保、款项或文件

Scope of Guarantee · 担保范围

What The Ehome Guarantee stands behind, and what it does not. The signed guarantee deed is the binding document; this page is a plain-language summary.
Ehome 担保所担保的内容及其范围之外的内容。签署的担保契据为具有约束力的文件,本页为通俗摘要。

Rent Arrears Guarantee · 租金欠款担保

If your share of the rent is not paid, Ehome pays the landlord, up to 8 months of your rent share over the guarantee period.
如您的租金份额未支付,Ehome 将向房东支付,上限为担保期内您租金份额的 8 个月。

Damage Guarantee · 损坏担保

After your tenancy deposit has been applied, Ehome pays the balance of the cost of damage beyond fair wear and tear, up to 1 month of your rent share.
在您的租房押金抵扣后,Ehome 支付超出合理损耗的损坏费用余额,上限为您租金份额的 1 个月。

What the guarantee does not do · 担保不包括什么

Your responsibilities · 您的责任

This is NOT insurance. If Ehome pays your landlord under the guarantee, you must repay Ehome within 30 days. Your family's counter-guarantee and deposit stand behind that repayment.
这不是保险。如果 Ehome 根据担保向您的房东付款,您必须在 30 天内向 Ehome 偿还。您家人的反担保和押金是该偿还的支撑。
  1. Pay your rent on time and in full.
    按时足额支付租金。
  2. Look after the property and report problems to the landlord promptly.
    爱护房屋,及时向房东报告问题。
  3. Tell us about any change in your circumstances — course, visa, income, address, family counter-guarantor.
    告知我们您情况的任何变化——课程、签证、收入、地址、家庭反担保人。
  4. Respond to any payment request from your landlord within the deadline we give you.
    在我们给出的期限内回应房东的任何付款申请。
  5. Keep your contact details and email current so you receive our notices.
    保持联系方式和邮箱最新,以便收到我们的通知。

The Ehome Guarantee is a guarantee, not an insurance policy. Ehome 担保是一项担保,并非保险。